- Who can bid on .ai domains?
Anyone who makes a login on auction.whois.ai and deposits
$100 can bid. If they win an auction
and do not pay the full amount they will forfeit the $100 and the
domain will go up for auction again next month. The $100 can be
used toward the purchase of a domain. If a user spends
all their credit paying for a domain they would have
to deposit another $100 if they want to bid on a future
auction. Users must have at least a $100 credit for each
winning bid to place a bid. So if you currently have
$500 credit and 5 winning bids you can not bid on other
domains till you get more credit or someone else bids higher
on one of those 5.
- Where is the general .ai FAQ for normal registrations?
The general FAQ is at faq.html
- How do I deposit $100?
Go to "account", then near the bottom where it says "Account credit"
Click "add with credit card". Then enter $100 and click "Add credit".
Then click "Pay Now". Then enter your credit card number and confirm.
- There was a problem with my card
Please wait 20 minutes before trying again. Often our system
will correct a problem on its own in 10 minutes.
If your balance is not increased after 20 minutes, and your
online credit card statement shows that it worked, then
send an email with the account name, time, and amount.
We will fix it. If you did not wait, and now have two
charges, we can fix that too. We will give you a $50
credit if there is a billing error like this as an apology.
- Can I get my $100 refunded if I don't win?
You can keep the $100 for following months, or ask that
the full amount be moved to an account on epp.whois.ai or whois.ai,
or have $80 of the $100 refunded.
- Is this account linked to any other account?
No. Accounts on auction.whois.ai are stand alone accounts.
However, if you have an account on epp.whois.ai and have a
total auction win of more than $1000, and want me to move
some credit from there to auction.whois.ai I will (at most
once per month). If it is less than
$1000 please just pay by credit card.
If you want to do this the account on auction.whois.ai
should have the same name and same email as on epp.whois.ai.
- When are the auctions?
The auctions start on the 4th Friday of the month at
noon Anguilla time. They go for 10 days, so till
noon the second Monday after that. With late bidding
it can be extended.
- What is the starting bid?
The mimimum starting bid is $100 US. If you
see $95 as current bid it really means nobody has bid yet.
In that case the #bids is 0.
- How does the bidding work?
Like ebay.com you specify a maximum automatic bid.
If this is higher than the current bid your actual
bid will just be $10 over the current bid. If someone
else increases their bid over that then your bid could
go up again, as long as it is below your maximum
- What happens if there is late bidding?
We don't want someone to be able to just bid a bit more
at the very last second and win. The "maximum automatic bid"
above mostly takes care of this but we also extend an
the auction if there is late bidding. If there is late
bidding the end time will be adjusted so there is an hour
left after the last bid.
So auctions may go past Noon Anguilla time on Monday,
if they are active near the end.
- What happens if nobody bids on a domain?
Then it will be fully deleted. After this it would
not exist but anyone could register it just like a
new name someone thinks of.
- How long do you have to pay after the auction finishes?
You have till noon Monday Anguilla time 2 weeks after the day the
auction closes. You should put credit in your account and
then the system will attempt to use the credit to pay for
domains in the AM hours. We did this so that payments are not
going on when an auction is finishing as that had caused
some urgent problems. If you do not pay you forfeit $100
and the domain goes back to the auction pool for next month.
Note that wire transfers can take a week. You should take
care of payments right away. Do not wait
till the end. The system automatically puts unpaid domains
into the next months auction pool after the 2 weeks.
The admin does not have the ability to extend the payment
period, so please do not ask.
We may change the system so that people who
have failed to pay for domains they won in the past have to
deposit $500 per domain to bid.
- Can I pay by anything other than credit card?
Yes, you can also pay by wire transfer or Bitcoin.
Go to payments for more information.
Note for wire transfers that not all the money gets
through, so you should either send extra or expect to
do some small amount by credit card. If you are doing
more than $5000 we really don't want you to use credit card.
- How soon is the domain transferable?
If you pay by Bitcoin or wire transfer you can transfer the
domain right away. If you pay by Credit Card there is a
60 day delay. However, you can set the contact information
and nameservers right away, so you can start using the
domain as soon as you pay.
- How do I update contacts and nameservers?
Click the Orders tab, then click the domain
you want to update. Note that nameserver changes
can take a couple hours to show up. Please be
- Does your company or employees bid in auctions?
No, we do not. Nobody from The Government of Anguilla
or anywhere else will be bidding just to manipulate
prices on our behalf. We really just want to sell
these and really do want a clean auction.
- After an auction, how much time will the domain be paid for?
There was 6 months to 1 year
till the expiration date for the domain but on
Apr 15, 2019 we changed this to 1.5 to 2 years.
This is not retroactive.
- Is there a transfer cost?
The ".ai" registry changed the system so that it no
longer charges when domains are transferred off auction.whois.ai.
We would like you to move domains off this machine as soon
as you are permitted to do so. This is effective as of
apr 15, 2019 and not retroactive.
- Can I just leave domains on auction.whois.ai?
Domains should be moved off within 6 months of the
auction finishing or there will be a $100 fee for each domain
for every 6 months. We really don't want you to leave domains
on the site.
- Can I use 2 factor authentication to improve security?
Yes. You can turn Authy
for your account by editing your account details (click on your
username in the menu bar after you log in).
We will store a cookie on your computer so you don't
have to do Authy each time. If you do not want this cookie
then log out when you are finished and the cookie will be
- When are domains that nobody bids on freed up?
On Tuesday about noon Anguilla time, the day after most of the
auction closes, any domains that were not bid on will be freed up.
Anyone could register them after that.
- Can I just by a domain now for $X?
We do not have any "buy it now" prices. All domains
must go through the whole 10 day auction process.
There is no shortcut or way to bypass this.
- Is email required?
If you do not enter a valid email then you will not get
any important announcement about changes to the auction.
In that case, you should be sure and read this FAQ each month.
- How do I get the Auth Code to do a transfer
You go to the order for a domain a domain.
If enough time has passed, there will be a "Transer Auth Code"
button that you can click on. If you paid by credit card
it can take 60 days to show up. If you paid by Bitcoin
or wire transfer it should show up faster. If you are an
established customer it should show up faster.
- How do I get an invoice?
Click on the order for the domain and then at the bottom click on
"Download order invoice".
- This site looks similar to park.io.
We have licensed a copy of the auction software from park.io,
so it is indeed very similar.
- What if my question is not answered here?
If you send an email to firstname.lastname@example.org with
the special word AI3DOM someplace in the subject then
Vince will know you have read the FAQ and answer your email.
It also gets the email filtered into the high priority
emails. He often answers other emails but gives
priority to people who have read the FAQ.
This is only needed on the first email.