Auction FAQ

  1. Who can bid on .ai domains?
    Anyone who makes a login on auction.whois.ai and deposits $100 can bid. If they win an auction and do not pay the full amount they will forfeit the $100 and the domain will go up for auction again next month. The $100 can be used toward the purchase of a domain. If a user spends all their credit paying for a domain they would have to deposit another $100 if they want to bid on a future auction. Users must have at least a $100 credit for each winning bid to place a bid. So if you currently have $500 credit and 5 winning bids you can not bid on other domains till you get more credit or someone else bids higher on one of those 5.
  2. Where is the general .ai FAQ for normal registrations?
    The general FAQ is at faq.html
  3. How do I deposit $100?
    Go to "account", then near the bottom where it says "Account credit" Click "add with credit card". Then enter $100 and click "Add credit". Then click "Pay Now". Then enter your credit card number and confirm.
  4. There was a problem with my card
    Please wait 15 minutes before trying again. Often our system will correct a problem on its own in 15 minutes. If your balance is not increased after 15 minutes, and your online credit card statement shows that it worked, then send an email with the account name, time, and amount. We will fix it. If you did not wait, and now have two charges, we can fix that too.
  5. Can I get my $100 refunded if I don't win?
    You can keep the $100 for following months, or ask that the full amount be moved to an account on epp.whois.ai or whois.ai, or have $80 of the $100 refunded.
  6. Is this account linked to any other account?
    No. Accounts on auction.whois.ai are stand alone accounts. However, if you have an account on epp.whois.ai and have a total auction win of more than $1000, and want me to move some credit from there to auction.whois.ai I will (at most once per month). If it is less than $1000 please just pay by credit card. If you want to do this the account on auction.whois.ai should have the same name and same email as on epp.whois.ai.
  7. When are the auctions?
    The auctions start on the 4th Friday of the month at noon Anguilla time. They go for 10 days, so till noon the second Monday after that. With late bidding it can be extended.
  8. What is the starting bid?
    The mimimum starting bid is $100 US. If you see $95 as current bid it really means nobody has bid yet. In that case the #bids is 0.
  9. How does the bidding work?
    Like ebay.com you specify a maximum automatic bid. If this is higher than the current bid your actual bid will just be $10 over the current bid. If someone else increases their bid over that then your bid could go up again, as long as it is below your maximum automatic bid.
  10. What happens if there is late bidding?
    We don't want someone to be able to just bid a bit more at the very last second and win. The "maximum automatic bid" above mostly takes care of this but we also extend an the auction if there is late bidding. If there is late bidding the end time will be adjusted so there is an hour left after the last bid. So auctions may go past Noon Anguilla time on Monday, if they are active near the end.
  11. What happens if nobody bids on a domain?
    Then it will be fully deleted. After this it would not exist but anyone could register it just like a new name someone thinks of.
  12. How long do you have to pay after the auction finishes?
    You have till noon Monday Anguilla time 2 weeks after the day the auction closes. If you do not pay you forfeit $100 and the domain goes back to the auction pool for next month. Note that wire transfers can take a week. Do not wait till the end. We may change the system so that people who have failed to pay for domains they won in the past have to deposit $500 per domain to bid.
  13. Can I pay by anything other than credit card?
    Yes, you can also pay by wire transfer or Bitcoin. Go to payments for more information. Note for wire transfers that not all the money gets through, so you should either send extra or expect to do some small amount by credit card.
  14. How soon is the domain transferable?
    If you pay by Bitcoin or wire transfer you can transfer the domain right away. If you pay by Credit Card there is a 60 day delay. However, you can set the contact information and nameservers right away, so you can start using the domain as soon as you pay.
  15. How do I update contacts and nameservers?
    Click the Orders tab, then click the domain you want to update. Note that nameserver changes can take a couple hours to show up. Please be patient.
  16. Does your company or employees bid in auctions?
    No, we do not. Nobody from The Government of Anguilla or anywhere else will be bidding just to manipulate prices on our behalf. We really just want to sell these and really do want a clean auction.
  17. After an auction, how much time will the domain be paid for?
    There should be at least 6 months but less than 1 year till the expiration date for the domain.
  18. Is there a transfer cost?
    The ".ai" registry charges a $100 domain transfer fee. The registrar you use may add something more on top of that. You should factor this into the amount you are willing to bid for a domain. This is not a fee by auction.whois.ai though.
  19. Can I just leave domains on auction.whois.ai?
    Domains should be moved off within 6 months of the auction finishing or there will be a $100 fee for each domain for every 6 months. We really don't want you to leave domains on the site.
  20. Can I use 2 factor authentication to improve security?
    Yes. You can turn Authy for your account by editing your account details (click on your username in the menu bar after you log in). We will store a cookie on your computer so you don't have to do Authy each time. If you do not want this cookie then log out when you are finished and the cookie will be removed.
  21. When are domains that nobody bids on freed up?
    On Tuesday about noon Anguilla time, the day after most of the auction closes, any domains that were not bid on will be freed up. Anyone could register them after that.
  22. Can I just by a domain now for $X?
    We do not have any "buy it now" prices. All domains must go through the whole 10 day auction process. There is no shortcut or way to bypass this.
  23. Is email required?
    If you do not enter a valid email then you will not get any important announcement about changes to the auction. In that case, you should be sure and read this FAQ each month.
  24. This site looks similar to park.io.
    We have licensed a copy of the auction software from park.io, so it is indeed very similar.
  25. What if my question is not answered here?
    If you send an email to vincecate@gmail.com with the special word AI3DOM someplace in the subject then Vince will know you have read the FAQ and answer your email. It also gets the email filtered into the high priority emails. He often answers other emails but gives priority to people who have read the FAQ. This is only needed on the first email.